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Disability

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Disability Insurance provides essential support for employees facing prolonged periods of non-work-related illness or injury. When individuals are unable to work due to a totally disabling condition, the DI Plan offers a monthly income benefit.

Long Term Disability (LTD)

Long term disability provides income supplementation to employees who are unable to work due to a disability or severe illness. All of the following forms must be submitted when a claim is filed. All claim forms must have the handwritten signature of the person responsible for completing the form.

Short Term Disability (STD)

Short-Term Disability Insurance provides income replacement for individuals who are temporarily unable to work due to illness or injury. All of the following forms must be submitted when a claim is filed. All claim forms must have the handwritten signature of the person responsible for completing the form.

Waiver of Premium (WOP)

The Waiver of Premium benefit allows the premium payor to stop paying for Life Insurance, Accidental Death and Dismemberment and Critical Illness premiums in the event of a disability. Only submit these forms if you are not already submitting a claim for disability benefits.

Supplementary disability forms

Frequently asked questions

What documents do I need to submit a disability claim?

A complete claim must include the Plan Member Statement, the Plan Sponsor Statement, and the Attending Physicians Statement.

When will I be contacted once all claim forms are submitted?

A Case Manager will reach out to you within five business days for a Short-Term Disability (STD) claim or 10 business days for a Long-Term Disability (LTD) claim once all claim forms have been received.

Can my benefits be issued by direct deposit?

Yes, we strongly encourage payment via direct deposit to ensure there are no delays to your payments due to postal strikes or mailing delays. Please complete the Direct Deposit Authorization form (Short-term Disability / Long-term Disability) along with submitting a copy of a void cheque or Direct Deposit Form from your bank.

Do I need to submit my banking information again if I’ve already provided it for other benefits of premiums?

Yes, you will need to provide your banking information to the Disability Claims Department as we do not have access to other departments' confidential information.

When will I be paid?

Once all your forms, including your Plan Member Statement, Plan Sponsor Statement, and Attending Physician Statement has been received, your claim will be assigned to a Case Manager who will review timelines and make a decision based on information that has been provided. You will be contacted with a decision and your benefit amount once the review is complete.

Should your Long-Term Disability claim be approved, payments are issued monthly, approximately seven days before the last day of the month.

Should your Short-Term Disability claim be approved, payments are issued weekly.

Depending on your bank's processing time, direct deposit payments can take up to five business days before you see the payment in your account.

Where do I send the Claim forms?

Completed claim forms can be sent to the Disability Claims Department by either:

E-mail:
WawanesaLife-Claims@wawanesa.com

Mail:

236 Carlton St.
Winnipeg, Manitoba
R3C 1P5

Fax:
1-855-496-3028

Why do I need to provide my SIN?

Your social insurance number (SIN) may be needed if your claim is taxable. A SIN is required for income tax purposes or if you are applying for Canadian Pension Plan Disability.

Who can complete the Attending Physician Statement (APS)?

Any registered physician can complete the APS. Some examples are:

  • General Practitioners
  • Specialists
  • Nurse Practitioners
  • Physician's Assistants